Site’s back up

What happened to our site the last few weeks? Okay, short answer:

• Jan 11-ish, our dedicated server went down in California. Whilst we had a RAID to mirror everything, apparently it went down too, and that took us a few days to diagnose remotely…
• Jan 17-ish, we signed up for professional hosting, all on 8-core servers. We like our host, everything’s great and fast, but then…
• January 19, apparently someone being hosted was hosting something illegal–hacker stuff, not porn–but knocking the whole company off the grid. Our host basically gets in trouble with his datacenter (the big top secret server farm). He resurrects everything full-speed, except, as we find out, our websites were physically on the same machine as the illegal one, so our 20 websites are taken hostage by the datacenter. I guess it’s a little like when you give a kid a cell phone, and invariably your first month’s bill is $600 and you’re paralyzed until they condescend to waive it.
• January 22ish, the host gives up on the 24/7 support of his datacenter and gives us a new, clean account on another unrelated server at another unrelated datacenter. Dual-processor, but not 8-core, which may or may not be good actually… But no access to our sites until the situation is resolved, which should be momentarily.
• February 4, most of our sites still have static placeholders, having no access to their databases. We don’t blame our host at all–a bigger host could have swooped in with their lawyers and had the thing solved on day one, but that’s contingent on a bigger host doing anything at all, which is less likely. With a small host, I could IM the owner daily and get reports, which is nice… End of day, we have $8 hosting (total, for all 20 sites). I dunno’. But we’re waiting and waiting for our sites. I won’t mention our host’s name, since people will read this negatively. If I knew it, however, I’d mention the datacenter, since they may deserve some retribution.